We want you to love your product! Our stylists work with you to recommend products that fit your hair and lifestyle. If you are unsatisfied with a styling product or tool, we are happy to return or exchange it for an item that better fits your needs within 10 days of purchase.
All cancellations must be received at least 24 hours prior to the scheduled appointment. Cancelling with the 24 hours will result in a charge for half of the scheduled service. Not showing for your appointment will result in a charge for the full service.
If you can’t find an appointment with the stylist of your choice, call the salon at 206.329.2719. Our salon coordinator may be able to book an appointment not found by our online booking system.